Welcome to the Shubharambh Pooja FAQ section. Here you'll find answers to the most common questions about online shopping, orders, shipping, payments, returns, and more.
For further assistance, visit: www.shubharambhpooja.com
A: Shubharambh Pooja is an online store offering a wide range of authentic puja samagri, pooja kits, rudraksha, brass idols, wedding essentials, and spiritual items for all types of rituals and occasions.
A: Yes. We source all our products with care and ensure purity, quality, and proper packaging so customers receive only the best.
A:
Visit www.shubharambhpooja.com
Browse products and select the items you want
Add them to your cart
Proceed to checkout and fill in your details
Make a secure payment and confirm your order
You will receive a confirmation message/email once your order is successfully placed.
A: Yes, you can add as many items as you want to your shopping cart and place a single order.
A: After placing the order, you will receive an order confirmation email/SMS with details and your order ID.
A: We accept multiple secure payment options including:
UPI
Debit/Credit Cards
Net Banking
Wallets
Cash on Delivery (if available in your area)
A: Yes. All payments made on our website are protected with secure encryption to ensure your information remains safe.
A: Yes, we deliver to most locations across India.
A: Shipping charges (if any) will be displayed at checkout before you complete your purchase.
A: Standard delivery usually takes 3-7 business days, depending on your location.
A: Once your order is shipped, we will send you a tracking link via email/SMS. You can use the link to monitor your shipment.
A: If you receive a damaged, defective, or incorrect item, you can request a return or replacement within X days (replace X with your policy).
Note: Certain items like prasad, opened packages, or customized kits may not be returnable.
A:
Visit our Contact Us page
Provide your order ID and details
Our team will verify and process your refund
Refunds are typically issued within 5-7 working days after approval.
A: You can cancel your order before it is shipped. Once dispatched, cancellations may not be possible.
A: Yes, we provide bulk products at special wholesale pricing. For enquiries, please visit the Contact Us page.
A: Yes, we offer dropshipping for online sellers and businesses. Visit Contact Us to get started.
A: Yes, each puja kit contains essential items required for the specific ritual. Descriptions are provided on each product page.
A: Yes, we provide only genuine and carefully sourced rudraksha beads.
A: All brass idols are crafted with high-quality material and undergo a quality check before shipping.
A: You can reach us anytime through our Contact Us page on the website. Our team will respond as soon as possible.
A: Our support team is available Monday to Saturday, during standard business hours.